Substantial Internet Outage Hits Numerous Websites and Applications

A widespread internet disruption has affected many online platforms and mobile apps around the world, with users experiencing issues connecting to the web following issues at Amazon’s cloud computing platform.

The disrupted apps encompass Snapchat, Roblox, Signal, and Duolingo, in addition to several Amazon-managed operations including its key e-commerce site and the Ring security device manufacturer.

Throughout Britain, the financial institution Lloyds was disrupted along with its affiliates the bank Halifax and the Scottish bank, with additional accounts of problems accessing the HMRC website on Monday morning. Furthermore across the UK, several Ring device owners used online platforms to state their doorbells were not working.

Just within Britain, accounts of issues on individual apps totaled the tens of thousands for every service.

Officials confirmed that the outage originated in the east coast of the United States at Amazon Web Services, a division that supplies crucial internet framework for a host of businesses, who rent out capacity on Amazon servers. AWS is the most extensive cloud computing system.

Soon after the start of the day (PDT) in the US (8am BST), officials reported “elevated problem frequencies and latencies” for AWS services in a area on the Atlantic seaboard of the America. The ripple effect appeared to affect services worldwide, with the problem monitoring service indicating problems with the same sites in multiple continents.

The outage tracker Thousand Eyes, a tool that reports on web disruptions, additionally noted a surge in problems on the start of the week, including several cases located in the Virginia area, the site of Amazon’s US-East-1 region where AWS said the problems began.

Kristi Conway
Kristi Conway

A tech enthusiast and UX designer with over a decade of experience in creating user-centered digital products and sharing insights on emerging technologies.